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Eclatira: Real Time Voice, Video and AI Agent Platform

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Eclatira: Real Time Voice, Video and AI Agent Platform It is a real-time AI platform that helps businesses build conversational agents for voice, video, phone calls, screen sharing, and text chat. These AI agents can understand conversations, see camera or screen input, use business documents, and connect with APIs and external tools. Eclatira is designed for customer support, reception, lead qualification, answering services, and other business workflows. Eclatira helps businesses create AI agents without building a complete voice or video system from scratch. Users can describe what the agent should do, provide business information through a knowledge base, and connect external tools when the agent needs to check or perform an action. The platform supports phone calls through Twilio or Telnyx and can also place an AI agent on a website through an embeddable widget. It supports more than 100 languages.

5 Benefits of Using of Eclatira

  1. 24/7 Availability – AI agents can handle conversations outside normal business hours.
  2. Faster Customer Support – Customers can receive immediate responses.
  3. Multilingual Communication – Supports more than 100 languages.
  4. Better Automation – Agents can connect to APIs and business tools to perform actions.
  5. Multiple Communication Channels – Businesses can use voice, video, phone, screen sharing, and web chat.

Features of Eclatira

  • Real-Time Voice AI: Eclatira provides conversational voice agents that can respond naturally during live conversations.
  • Video and Screen Understanding: The AI can process live camera and screen input. It can also read text using OCR and recognize objects shown to it.
  • AI Phone Agents: Businesses can connect their phone numbers through Twilio or Telnyx for inbound and outbound AI calls.
  • Knowledge Base: Users can upload documents such as PDFs, text files, Markdown, and HTML so agents can answer questions using business-specific information.
  • API and Tool Integrations: Eclatira agents can connect to APIs, MCP servers, webhooks, and thousands of external applications to perform actions during conversations.

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5 Problems with their solutions that Eclatira can solve it

1. Problem: Businesses can lose customers when calls arrive outside working hours.

Solution: Eclatira AI agents can answer calls 24/7 and transfer complex requests to human staff.

2. Problem: Support teams spend time answering the same basic questions.

Solution: AI agents can use a company’s knowledge base to answer common questions.

3. Problem: Sales teams may spend too much time qualifying every incoming lead.

Solution: Eclatira can ask qualification questions and send useful lead information to the business.

4. Problem: Businesses may receive calls from customers who speak different languages.

Solution: Eclatira supports more than 100 languages

5. Problem: Explaining a screen or physical product over the phone can be difficult.

Solution: The AI can use camera or screen input to understand what the customer is showing and provide guidance.

Frequently Asked Questions about Eclatira

Q1. What is Eclatira?
Eclatira is a platform for building real-time AI agents that communicate through voice, video, phone, and text.

Q2. Can Eclatira AI agents make phone calls?
Yes. Eclatira supports inbound and outbound phone calls through supported telephony providers such as Twilio and Telnyx.

Q3. Can Eclatira understand images and screens?
Yes. Its video engine can process camera and screen input, read text with OCR, and recognize objects.

Q4. Does Eclatira support multiple languages?
Yes. Eclatira supports more than 100 languages and regional accents.

Q5. Is Eclatira free?
Yes. Eclatira has a Free plan with 1,350 monthly credits and limited simultaneous sessions.

Eclatira: Pricing Plan

Free Plan: The Free plan costs $0 per month and includes 1,350 credits, unlimited agents, up to 2 simultaneous calls, and basic support. It is useful for testing and prototypes.

Solo Plan: The Solo plan costs $35 per month and includes 7,000 credits, up to 8 simultaneous calls, unlimited agents, telephony, and email support.

Starter Plan: The Starter plan costs $270 per month and provides 70,000 credits and up to 20 simultaneous calls. It is designed for small businesses running AI agents at higher volume.

Growth Plan: The Growth plan costs $925 per month and includes 305,000 credits and up to 50 simultaneous calls. It also includes priority support.

Scale and Enterprise: The Scale plan costs $1,850 per month with 740,000 credits and up to 100 simultaneous calls. Enterprise plans offer custom pricing, unlimited credits, custom concurrency, and dedicated support.

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Conclusion

Eclatira is a powerful AI platform for businesses that want to automate real-time conversations. Its combination of voice, video, screen sharing, phone calls, knowledge bases, and external tool integrations makes it useful for customer support, reception, lead qualification, and technical assistance. With a free plan and scalable paid options, Eclatira can support businesses from early prototypes to high-volume AI operations

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