All India Scholarship Helpline : 8050067687

Sellio

Last Update On

Staff 3

Sellio: AI Customer Support and Shared Inbox Platform

Free AI Tools
CIGMA Pedia Whatsapp Community

Sellio: AI Customer Support and Shared Inbox Platform It is an AI-powered customer support and live-chat platform that helps businesses manage customer conversations in one shared inbox. It combines website chat, email, WhatsApp, Instagram, Telegram, tickets, automation, analytics, and AI support. Its AI agent can answer website questions using information from a business website, documents, and FAQs. Sellio is designed for small businesses, ecommerce stores, SaaS companies, hotels, agencies, and support teams. Businesses can add a chat widget to their website and manage customer conversations from a central inbox. The AI agent can answer common questions on website chat and hand difficult conversations to a human team member without losing the conversation history.

5 Benefits of Using of Sellio

  1. Saves Time – AI handles common website questions automatically.
  2. Centralizes Support – Multiple customer channels can be managed from one inbox.
  3. Improves Response Speed – Customers can receive quick first responses.
  4. Supports Teamwork – Agents can assign, discuss, and manage conversations together.
  5. Controls AI Costs – Businesses can set daily and monthly AI limits.

Features of Sellio

  • AI Customer Support: The AI agent answers website questions using your website, documents, FAQs, and other knowledge sources.
  • Shared Inbox: Teams can manage website chat, email, WhatsApp, Instagram, Telegram, and other conversations from one inbox.
  • Website Chat Widget: Sellio provides a customizable chat widget that can be added to a website using one script. Businesses can customize its appearance, greeting, and branding.
  • Ticket Management: When a conversation needs additional work, teams can turn it into a ticket and assign it for follow-up.
  • Analytics and Automation: Paid plans provide workflow automation, analytics, routing rules, customer satisfaction ratings, and other tools for improving customer support

Also Check : Concentrix Scholarship Program 2026-27 for 1st Year MBBS Students

5 Problems with their solutions that Sellio can solve it

1. Problem: Customer messages can arrive through different platforms.

Solution: Sellio brings multiple channels into one shared inbox.

2. Problem: Support teams spend time answering the same questions.

Solution: The AI agent can answer common website-chat questions from your knowledge sources.

3. Problem: Customers may wait when support agents are busy.

Solution: The AI agent can provide an initial response and hand over conversations when human help is needed.

4. Problem: Important customer requests can be forgotten.

Solution: Sellio provides tickets, assignments, and follow-up workflows.

5. Problem: Businesses may not know what customers frequently ask about.

Solution: Analytics and conversation topics help teams understand customer needs.

Frequently Asked Questions about Sellio

Q1. What is Sellio?
Sellio is a customer-support platform with a shared inbox, live chat, automation, tickets, analytics, and optional AI agents.

Q2. Can Sellio connect with WhatsApp and Instagram?
Yes. WhatsApp and Instagram can be connected to the shared inbox. However, Sellio’s AI auto-replies are currently for website chat, not these channels.

Q3. Is Sellio free?
Yes. Sellio has a free plan with website chat and shared-inbox features.

Q4. Does Sellio have an AI chatbot?
Yes. Paid plans include an AI chatbot that can answer website-chat questions using your website and other knowledge sources.

Q5. How much does Sellio cost?
Sellio offers Free, Mini, Essentials, Plus, and Enterprise plans. Paid annual prices currently start at $36 per month.

Sellio: Pricing Plan

Free Plan: The Free plan costs $0 per month and includes the shared inbox, website chat widget, two seats, and a limited AI trial. No credit card is required.

Mini Plan: The Mini plan is $36/month when billed yearly and includes five seats, two AI agents, three channels, and $5 of included AI credits.

Essentials Plan: The Essentials plan costs $76/month when billed yearly. It includes ten seats, five AI agents, $25 in AI credits, an AI chatbot, knowledge base, automation, analytics, and more.

Plus Plan: The Plus plan costs $236/month when billed yearly and includes up to 50 seats, 25 AI agents, $75 in AI credits, advanced analytics, ticketing, voice replies, and additional automation features.

Enterprise Plan: Enterprise pricing is customized for larger teams and includes unlimited teammates, AI agents, channels, API keys, dedicated onboarding, and a named support contact

Also Check : Fullstack Developer Work from Home Internship at Techknowledgehub

Conclusion

Sellio is a useful customer-support platform for businesses that want to manage conversations, live chat, tickets, and AI support in one place. Its shared inbox reduces the need to switch between different communication platforms, while its AI agent can handle common website questions. With automation, analytics, team collaboration, and flexible pricing, Sellio can be a practical solution for growing customer-support teams

Click here to Get FREE Sellio

Also Check : SpeechShield: AI Interview and Meeting Copilot

Meet-Indias-Most-Trusted-Career-Ka-Doctor-Ameen-E-Mudassar-Founder-CEO-CIGMA-Certified-Career-Advisor-Kuder-International-USA-QCDC-Qatar-Transformed-Lives-of-5-Lakh
CIGMA Pedia Scholarship Whatsapp Community

Recent Posts

Oogwai: AI Powered Data Analytics Tool

Posted by

Staff 3

Siteprint: AI Powered Website Design Analysis Tool

Posted by

Staff 3

Sellio: AI Customer Support and Shared Inbox Platform

Posted by

Staff 3

Python Practice Tests: Master Your Python Skills (Free Udemy Course)

Posted by

Staff 4

Financial Math Made Simple: Rates, Bonds, and Yields 2026 (Free Udemy Course)

Posted by

Staff 4